Privacy Policy
Last updated: December 2025
At Aide, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal AI assistant platform.
Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account Information: When you create an account, we collect your name, email address, and authentication credentials.
- Communications: Messages and conversations you have with your AI assistant, including requests, tasks, and feedback.
- Connected Services: When you connect third-party services (such as email, calendar, or productivity tools), we access and process data from those services as necessary to provide our features.
Information Collected Automatically
When you use Aide, we automatically collect certain information, including:
- Device information (type, operating system, browser)
- Usage data (features used, interaction patterns)
- Log data (access times, pages viewed, errors)
- Cookies and similar tracking technologies for session management
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI assistant services
- Process your requests and execute tasks on your behalf (such as managing emails, scheduling, and communications)
- Personalize your experience and remember your preferences
- Communicate with you about updates, security alerts, and support
- Analyze usage patterns to improve our service and develop new features
- Protect against fraud, abuse, and security threats
Data Sharing and Disclosure
We do not sell your personal information. We may share your information:
- With Your Consent: When you authorize us to share information with third-party services you connect.
- Service Providers: With vendors who help us operate our platform (hosting, analytics, customer support), under strict confidentiality agreements.
- Legal Requirements: When required by law, legal process, or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Encrypted storage of OAuth tokens for connected services
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. We may retain certain information as required by law or for legitimate business purposes.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Export your data in a portable format
- Opt out of certain data processing activities
- Withdraw consent for connected services
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at [email protected].
Third-Party Services
Aide integrates with third-party services (such as Google, email providers, and calendar services) to provide its functionality. Your use of these integrations is also subject to those services' privacy policies. We only access the data necessary to perform the tasks you request.
Children's Privacy
Aide is not intended for users under 13 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Aide after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]